Joining Team Lally in this episode is David Do, General Manager of MyGoCenter. David talks about how hesistant he was moving from Stockton California to Hawaii at a young age. He shares how the book Rich Dad Poor Dad changed his life and sparked his entrepreneurial spirit.
Also in this episode: Tips of the week, special events, this week's Open houses and Coming soon listings.
Phone: (808) 215-0600
Team Lally Show with David Do
Announcer: It's time to enter the world of real estate in Oahu with Hawaii's only true real estate radio show, the Team Lally real estate show. Grab a pen and get ready to take notes! For the next full hour, Hawaii's premier real estate leader, Adrienne Lally and Attilio Leonardi will bring you the latest in real estate news and real world strategies on how they can guarantee to sell your home at a price and deadline you agree to! Or they'll buy it! Now, here are your hosts, Adrienne and Attilio!
Adrienne: Welcome to the Team Lally real estate show, home of the guaranteed sold program, or we'll buy! If you have any questions you can reach us at 799-9596 or check us out on the web at www.teamlally.com.
Attilio: Well, hey everybody this is Attilio! I was down at the uh, Royal Hawaiian Hotel. I was walking on the beach uh, looking at uh, I was chatting with ___. Talking about the surf set coming up and this lady came up to me, tapped me on the shoulder, started asking me a bunch of tax and legal questions and then I said, uh, but Mom uh, what other questions do you have. So! If you hear anything on the show, sounds like tax or legal advice, we highly recommend you seek the appropriate licensed professional. Uh, if its legal advice hey, go run it past uh, who?
Adrienne: Oh they can run it by um, Myron Kamihara.
Attilio: Yup. What’s his phone number?
Adrienne: You can reach Myron at 352-6417.
Attilio: Alright and if you hear anything on the show sounds like tax advice, hey, it's not, it's just anecdotal, go see a CPA. By the way, if you are a CPA, come be a sponsor of the show! We're going to have to get more business.
Adrienne: Okay. So, I have some uh, actually I have, today I have the 12 steps to improvement.
Attilio: Okay, so let's just give them the first 3 because it's only an hour show.
Adrienne: (laughing) Okay. First 3. We'll, we'll just, we'll get to rest over the next couple of months. Alright, "Change is good for the good it can do. Change is not easy. First, you must recognize what you need to change." And I got this from the book Change, by Steve Rider.
Attilio: Alright so folks you know on the show, it's a real estate show, but we do, we do have, we bring guests into the studio, we have guests call in, uh, we talk about all kind of different topics. I know, you know, we do have a lot of realtors that listen to the show, but I think a lot of times what we talk about are just your basic success principles and I, and Adrienne would you agree like 80% of what we talk about can be applied to any kind of business in any industry?
Adrienne: I would agree.
Attilio: Yeah, so uh, let's talk about, let's talk about what we focus on because 90% of our success, while we're waiting for our guest. Oh! They're here! So that's what we do, we stop talking about this exciting topic and we leave them wanting more. So later on in the show, if we do remember—
Adrienne: To be continued!
Attilio: We're going to talk to you about the 3 things that help you with your mindset and by the way, 90% of success is mindset. Speaking of mindset, we have Jody on the line. Jody are you there?
Jody: Good morning!
Attilio: Good morning.
Adrienne: Good morning.
Attilio: Alright, so Jody, from—
Adrienne: Pacific Rim Mortgage.
Attilio: What’s your—
Adrienne: Jody Tonga, the Mortgage Genius. With her tip of the week.
Attilio: Mortgage Genius! What pearl of wisdom are you going to share with us today?
Jody: It's pretty cool so, of course, loans change every day, guidelines change every day. The new conforming limit is going to be for, this is going to be for all, for conventional FHA/VA/USDA. Um, it's 636150 in our county. So in Honolulu County.
Attilio: What does that mean?
Jody: So, that means, so 16255, for the most part, for a conventional buyer, that's pretty cool, that means now we can go up that little bit more before we fall into maybe a higher interest rate bracket, which would be considered conforming high balance. And then the other thing, it's great for a VA buyer because now up to 636150, you're still getting a true conforming loan which again, that's going to be your best interest rate for, for VA as well.
Adrienne: So, so Jody, what are interest rates doing these days?
Jody: Hoo, man! You know, um, as of, we, we knew it was going to happen but um, and we have had some slight improvements, but basically ___ has shared that they will continue to rise. There will be another rate hike sooner than later.
Attilio: Well we know um, we, we did a presentation at the CCIM uh, forecast for 2017. We were the, we were on the panel and we were talking about the residential sector. So we got to do some research for our presentation because you know, you never want to do a presentation and not know what the heck you're talking about. Or, you can make it up because what it, what did I do, Google it? Right, no, no, no, if I Google it, you've got to make sure to be factual.
Adrienne: You never know!
Attilio: We took a look at the interest rates, uh, from 1981 until today. You know what the highest interest rate was? If you had to guess?
Jody: In the 20s?
Attilio: It was, it, close! 18.93!
Jody: Mmm hmm.
Attilio: In 1983, 18.93. So, everything is relative, right? You know if you're like, oh, I’m going to go run this week and I’m going to go run a marathon, and you’re like wow, that's long! Or what if we say, well we're just going to run 5Ks, then it's, it's, it's, instead of the marathon, the 5K looks really good, doesn't it?
Adrienne: Mmm hmm.
Attilio: Because it's only 3 miles.
Attilio: So interest rates, the way they are, I’m going to tell you, it’s not like the Honolulu Marathon, it's just a little 5K. They're still low. Um, predictions from Fannie Mae, FHA, and I, I forgot who the other, we, they, into the first quarter of 2018, everything still below, they were like 4 and something, still below 5%.
Adrienne: Yup! They’re going to still be, still attractive.
Jody: It's still a historically low time in the grand scheme of things and um, it still, obviously it’s usually advantageous, especially in our micro economy of the beautiful Hawaii that we all get to live in. So, bottom line, however, is if you are wanting to do it this year, sooner is better than later.
Attilio: Yei because it's only going to, the, its' only going to go up.
Adrienne: Prices will go up; interest rates are going to go up. Just do it now!
Jody: Right! Mmm hmm.
Attilio: What's do it now sound like? (kids laughing)
Adrienne: Okay, thanks, Jody for that awesome tip, we appreciate it!
Attilio: Hey, Jody!
Jody: You're welcome! Have a good one!
Attilio: Jody, you know what, you know what a homeowner sounded like with the 18.93% interest rate?
(yelling sound effect)
Attilio: Thanks, Jody!
Adrienne: Thank you!
Jody: Have a good one guys!
Adrienne: Alright, so that was Jody Tonga, Mortgage Genius with Pacific Rim Mortgage. You can reach them at 488-5510, or find them online at www.pacrimmtg.com.
Attilio: Okay, so she's like, she’s like wise like an owl. (hooting sound effects) I can't, I don't hear the owl. (hooting sound effects)
Adrienne: That's better. That's better, there you go.
Attilio: There we go. She’s so wise.
Adrienne: She sure is. So are we going to um, are we going to talk about the—
Attilio: Want to do the property management tip of the week?
Adrienne: Sure, property management tip of the week.
Attilio: Alright, so this week's property management tip of the week is brought to you by Duke Kimhan of Hawaii—
Adrienne: Pacific Property Management.
Attilio: What's a good number for them? Oh, you know, what's, uh, you know what, people are like I want to get ahold of that mortgage genius.
Adrienne: I already gave the number.
Attilio: Oh, you gave the number?
Adrienne: I did. You—
Attilio: I was all focused on my special effects. My sound effects.
Adrienne: Okay, so Hawaii Pacific Property Management. You can reach them at 445-9223. And then their website is www.hipacificpm.com. And the tip of the week is—
Attilio: So, for property management here's your tip of the week. Um, Adrienne, in the beginning of our business, why did we not want to touch property management with a 50-foot pole?
Adrienne: Because that's where all the complaints are and the lawsuits and court, you know, we just, it was just—
Attilio: The majority of the litigation that occurs in the real estate industry, and this is nationwide, not just in Hawaii is with, uh, property management. So in Hawaii, what do we know about the Hawaii tenant-landlord code?
Adrienne: That is, it's, it’s way friendlier for the tenant versus the owner.
Attilio: It favors the tenant! So trust me folks, you get a tenant in there that knows how to work the system, you're going to be spending a lot of time and money getting them out
Adrienne: And they're even like, professional squatters!
Attilio: Professional squatters!
Adrienne: Yes, professional squatters.
Attilio: They bring their weight. They’ve got the barbells. They’re like, messing up your floors—
Adrienne: No, no, no! The home squatters!
Attilio: Oh, that kind squatter!
Attilio: I thought you meant it was like the Strongman Competition in your rental unit. That, well, you know, that could be, you could get one of those guys that are like, you can't kick me out! And I’m going to be squatting! With the weights and in your home and not paying the rent. So, we highly recommend, use a professional property management company to manage your investment property, even Adrienne and I, we're licensed realtors, we don't even manage our ours, own properties. And what do, and, and, and, and literally how did we, how did they go from 0 to 300 properties because everybody who has a real estate license legally can manage properties. So what you have is relators that are trying to do everything, managing one or two properties—
Adrienne: And not doing a very good job about it.
Attilio: Helping buyers.
Adrienne: You do everything.
Attilio: Helping sellers. And unless you really drill down and get educated on the tenant-landlord code and are very cautious and careful, you have a high, you’re, it's not good risk management for you as a property owner, and to be doing it yourself! So we highly recommend, call Hawaii Pacific Property Management, they've got a rent guarantee, what's all that about?
Adrienne: So, basically if they can't get your home rented in 30 days, they’ll pay the rent!
Attilio: That's dreaming! (harp music)
Adrienne: And then they also have this eviction guarantee.
Attilio: Eviction guarantee, what (scream effect), no wait, what's that eviction guarantee?
Adrienne: So, basically, if they put the tenant in place and that tenant, for whatever reason needs to be evicted, then they're going to take care of that.
Adrienne: Out of uh, on their dime. Now, if you have a homeowner, like, you know, you want to put a tenant in there because you're—
Attilio: Against their advice.
Adrienne: Against their advice. Then, and then they end up having to be evicted, it's going to be on your dime.
Attilio: Then you've got to go in there and take care of the tenant. (hacking sound effect)
Adrienne: Well they’ll help but, they're, you know, you as an owner are going to pay for that eviction. So. Anyways, so you can give uh, you can uh contact them online at www.hipacificpm.com or give them a call at 445-9223.
Attilio: Hey, you don't believe that they're awesome? Check them out on Yelp, they've got great reviews.
Adrienne: They do!
Attilio: So here's the thing about reviews, be cautious of people that, all the reviews are perfect. Be cautious of the people obviously where all the reviews are like ah, these guys stink! You shouldn't use them! But be okay with people that have a lot of good reviews and a few crazies in there every once in a while.
Adrienne: It happens to the best of us.
Attilio: It happens. We have, we have some crazy Yelp reviews in there but most, majority of ours are all good. Alright, are we getting ready to take a break?
Adrienne: Yeah, let's take a short break but when we come back, we have a very special in-studio guest joining us.
Attilio: We're going to talk about, we're going to be talking about pink hotels and executive centers.
Adrienne: Yes, so stay with us!
[Music fades to commercials]
Announcer: The Team Lally real estate show continues.
Adrienne: Welcome back and thanks for listening to the Team Lally real estate show, home of the guaranteed sold program or we'll buy it. I'm Adrienne—
Attilio: And I’m Attilio!
Adrienne: And if you have any questions you can just give us a call at 799-9596 or check us out on the web at www.teamlally.com.
Attilio: Well hey everybody, it's that time for our guest! Here today is the uh general manager of the MyGoCenter.
Adrienne: Okay, so, MyGoCenter is Kapolei's first co-working office space and business center. They help Hawaii business owners, entrepreneurs, and professionals grow their businesses. MyGoCenter was created for pros on the go! Their services include fully-furnished co-working spaces, meeting room rentals and virtual office, with your own receptionist.
Attilio: Let's welcome our guest from uh, MyGoCenter, Mr. David Do! Welcome!
David: Hey guys!
Adrienne: Welcome, David.
David: Thank you for having me here today.
Adrienne: Yes, yes. So.
Attilio: So, you know, we, we love having the local entrepreneurs on the show because you know, every, people right now, I don't know, maybe they're listening to our show while they're at work. And this is the reason why our productivity drops, when our show—no, no, no.
Attilio: But, you know, I, we've had people say you know, I’m listening, they listen to our show on the way to work so we know the entrepreneurs out there or the what we call want, want-repreneurs.
Attilio: Want-repreneurs. Do you know what a want-repreneur is?
David: Sure, sure.
Attilio: They want to be an entrepreneur but they never really take the steps to do it so congratulations! You are the entrepreneur.
David: Thank you!
Attilio: So uh, David, first, local style, we like to get to know the person before we get into the business. Tell us about yourself. Are you from Hawaii? If not um, how did you end up here?
David: Well I um, I, I’m originally from Stockton, California. Um, buy my parents moved me out here when I was uh, in 9th grade, so early on freshman year was really against it, didn’t, didn't know what Hawaii was all about. I thought I was going to be living in a grass shack. You know? Moving from place to place. But it was the best thing to ever happen to me in my life. Uh, moved here, graduated from ___ high school and uh, took my college education to UH at Manoah and got my uh Bachelor's degree in communications over at UH.
Attilio: Alright, okay.
Adrienne: So, so after your UH, did you end up staying here in Hawaii and then, and, what was your next, your next step?
Attilio: What was your career path?
David: My, my career path, after UH has uh, has, has really been in sales and marketing. I, I naturally grew up as an introvert, never really raised my hand in class, you know, straight A student but not too many people knew who I was, very unpopular, just kind of this, because of the um, uh, culture and tradition that I grew up in. Um, but uh, as a, I, I guess my entrepreneurial spirit started when somebody introduced me to the book Rich Dad, Poor Dad. And that really got my mind really opening. Yeah, exactly.
Attilio: Robert Kiyosaki, yup.
Adrienne: You know, you know he's got a house out over, in ___.
David: Does he have a house out here? Yup, I’m not surprised. He probably has a ton of houses out here.
Adrienne: Yes, he does!
Attilio: Houses all over the place, probably.
David: Yeah. But that book really got me started to think about entrepreneurial ideas, business, you know, how to, how to be free, how to be financially free and so forth, and that was when I really got into sales and marketing and business and that's what really got me interested in that career path. So I’ve been in the industry, in sales and marketing and advertising and business since 2003.
Attilio: So you read the book, Rich Dad, Poor Dad, and you slammed it shut when you finished and you're like, that's it! I’m' not working for the man anymore!
David: Yeah, well I ended up uh working for a few large companies throughout my career and I’ve been in and out of different companies, um, started a handful of companies in various industries. I even was in uh, food and beverage uh, owned a restaurant for a little while, got into real estate investment for a little while and um, this particular endeavor is, is my newest endeavor and I’m all in! My partner and I, we're all in, in this business center with MyGoCenter and we are really excited to uh, help the want, want, how do you say it?
David: We're here to help the want-repreneurs.
Attilio: Bridge the gap.
David: Bridge the gap, and be a real entrepreneur, whether you're just getting started or you've been thinking about an idea for a few years or you've been in business and we can help you grow and escalate your business.
Adrienne: So, so David, now, this, this concept—
Attilio: Where, where, whoa, whoa, wait a minute! The MyGoCenter—
Adrienne: MyGoCenter, yeah.
Attilio: Is this, is this the one for like the adults who secretly uh, chase Pokémon and you're helping them come out of the closet, the Pokémon closet? It's a Pokémon go center?
David: You know, they can probably find some Pokémons in, in our center!
Adrienne: Now, but um, but this concept, David, is this something that's, that's new for you or did you do this in any other type of market.
David: Uh, great question, yeah, so I’ve, I’ve actually consulted over 200 clients in this industry.
Adrienne: Oh, wow!
David: Uh, most of it was when I relocated to the ninth island, in Las Vegas. Uh, my wife and I decided to move to Las Vegas a few years ago and I got into this industry out there in Las Vegas. Worked for a really large company that had been doing it for decades, so this, it, this industry has been around for decades, believe it or not, but uh there's still a lot of business owners and entrepreneurs that don't know about it. But I got into the industry out there, consulted a ton of people, helped a lot of businesses grow, whether they were start-ups, medium-size business. I even consulted Fortune 500 companies. On getting office space with us and virtual offices.
Adrienne: Wow! Okay, so, tell us how this, this concept works. Right? So you have an office space with a receptionist. You, if, if, if someone that's listening wants to have a temporary space, what, what would that look like? How do they go through that process with you?
David: Yeah, so we are in the, we're in the flexible executive suites industry and co-working and to a lot of people that sounds like a bunch of jumbo, you know, when I talk to folks about it sometimes they're like, well what does that really mean? Basically what it means is we are an office space and we, we rent it, we basically sublease it out to business owners on flexible terms. We can rent out office space by the day, by the hour, by the year, we're super flexible. You don’t have to go into a traditional office space, invest a ton of money, sign a 5-10-year contract. So that's what we're here for. We're here to provide real estate for uh, business owner for their business.
Attilio: You know, this uh, radio is uh, TV for the uh, ears, so describe to people what you know, if I pull up in the parking lot over there at uh, Kapolei Market Center, and I see your guys' uh, your office from the outside, what am I looking at?
David: Okay, so first of all, you'll be looking at uh, receptionist. We have a receptionist that is, administrative help for all of our businesses that are part of our group. So it's basically a shared receptionist. So we basically took the concept of, I like to explain it as we are the Uber of office spaces. So, you know, we are in the shared economy where we keep things affordable by everybody sharing resources and so forth, so our receptionist is a shared resource amongst all of our businesses. So we keep it very, very cost effective and where they are coming into our center, we have a section where there's a bunch of chairs and desks for our members to work at. And we also have a meeting room space for them to do any private meetings that they want to meet with the, with one of the clients. Whether they want to close a deal, sign a contract, you know, think about a business plan, brainstorm, mastermind, whatever it may be, uh, we have a nice professional meeting room space that's affordable for business owners to work out of and, and get work done.
Adrienne: So is this like uh, do they like pay a membership fee or, how does that, that all work?
Attilio: What's it cost?
David: Yup, what's it cost? Very, very good question. Well we, we know coming in to this business, we know that it's very expensive, especially out here in Hawaii to rent office space. You can, I’ve done the research and you literally can rent a 10 X 10 office space for over $3,000 a month. That's not realistic to a lot of business owners, especially new entrepreneurs, especially when you're getting started. For us, for our shared office space, we have packages starting at $49 a month!
Adrienne: Oh, wow!
Attilio: Holy cow!
David: So it's literally a fraction of the price of a regular traditional office space.
Attilio: Does that come with a boot and a strap, because that’s called bootstrapping.
David: I tell you! But actually what it comes with, is it comes with unlimited Wi-Fi, unlimited coffee, water and tea, so if you're out there working at a Starbucks, we have the same type of environment but without the public walking in and out and all this crazy, you know, noise and distractions that, that can prevent you from being productive when you're there.
Attilio: Yeah, we talk about managing the evidence. Adrienne, what’s that mean?
Adrienne: So, you know, you need to show your clients that you're a professional. Like if you're meeting them at a Starbucks, it's like that's not really a professional office setting. But if you can meet with your clients in a really nice office space, it makes you look more professional.
Attilio: Especially when you go to the restroom and you ask the guy at the next table, hey, can you answer that phone and then here's how I want you to answer it. And then just take a message for me and then I’ll be right back. Um, no, that’s not, that's not professional. They actually, they actually uh, they did that as like a spoof on a YouTube video. The guy, he was in the thing, he said hey, can you answer the phone, and say, hey this is uh, this is Michael Santera and your name is uh, Sheila and, and tell them I’ll be right back, can I take a message. And he got people to do that for him! And then he had somebody call the phone, but anyway! Unless you’re doing a spoof YouTube video, have a professional environment to manage the evidence, especially when you're meeting with a client for the first time. Wouldn't that impress them to meet them at a professional environment that's not going to have you go bankrupt because it's costing you $3,000 a month?
David: Yup, exactly. And many of the clients that I’ve um, consulted in the past and put them in office spaces and you know, this flexible office space model, uh, a lot of them when they call me, they're, they're from their home office, they’ve got the dogs barking in the background, the kids crying, or they're at a Starbucks and the coffee machine’s going off and people are just mumbling, mumbling, mumbling. So, by putting themselves in a flexible, affordable office space where you’re surrounded with business people, surrounded in an environment that produces more business uh, they were able to grow their business significantly. So it’s really about putting your business in the right environment and we support that.
Adrienne: So, so David, what would be like the max amount of businesses or members for this particular Go Center.
David: For this particular Center, we literally can have unlimited amount of members because we also do virtual offices where, what one of our main products is actually renting out a business address. Business mailbox, so a lot of people can relate to it as a business mailbox and uh, basically we, we can rent out our commercial real estate uh, business address for people that want to have a commercial address. Rather than a home office, a P.O. Box, or something similar to that sort, and it gives them a little bit more, it gives them a better image and when people are Googling your business they see that you're in an actual commercial space which can help the image of your business as you know, perception is everything in your business and it gives you that confidence, it gives you that swag that you might have for your business, rather than somebody Googling and seeing that you're uh, a home-based business or, or at a P.O. box.
Attilio: I think it's important too, you know, if you piss off somebody, you don’t want them coming to your house with a machine gun. Send them over to David!
David: Exactly! Exactly!
Adrienne: David will take care of them!
Attilio: You know, they're going to throw staplers at them but, uh, yeah, it's all about managing the evidence and bridging that gap, getting started. Especially if it's a brand new entrepreneur. One of the things that we learn in Keller Williams, as far as money, is what, lead with what, Adrienne?
Adrienne: Lead with revenue.
Attilio: Lead with revenue and what, what the big mistake that most entrepreneurs do is they lead with expenses. And that—
Adrienne: And they get in trouble, right from the beginning.
Attilio: And, and if you don't have a proper budget or, or uh, uh, you know, the amount of money to help you make it through that initial growing phase, because you don't, most businesses aren’t profitable from the second they're started. So you've got to have some sustainable, sustainability financially and you guys are helping and you know, what did you say, tell, tell us about the cost again.
David: The cost again, you can get a shared office space with us for as little as $49 a month. Yu can get a virtual office with us with a business mailbox for as little as $79 a month. Uh, to add onto the virtual offices we also can answer telephone calls for our business. So our receptionist will actually answer the telephone calls and screen calls, transfer calls for you. So those that have businesses that are constantly getting phone calls, whether they're electricians or plumbers or mortgage brokers or real estate professionals even, uh, if their phones are getting called all day long and they need somebody to help them uh, take over that, yeah, we can definitely screen our calls. We have full virtual office packages starting at $149, which is still a phenomenal deal. And um, the meeting rooms, the meeting rooms can start for as low as $50 an hour, and we can seat uh, up to 10 people in that meeting room. We have all the technology included and we'll help you run your business and run your meetings very smoothly.
Attilio: Now I was, I was, I talked to the manager and we popped in, or I came in early, I was working out at our, and by the way, you guys are right next to ___, so you can go work out, get all sch-weaty, take a shower, you put your professional clothes on and then you're ready for the business day and their MyGoCenter. But you guys had an event there and you had like 50 people comfortably.
David: Yeah, we did. Um, a few weeks ago we had a workshop there and we had um, had a, had a speaker and we had 50 people sit in that room comfortably. We didn't know that there was going to be that many people there but uh we had about 50 people there, it was a great workshop so one of the other things that we're doing there, we're starting to find that in Kapolei there's not that many spaces to rent meeting rooms and event spaces, so we also rent out event spaces for as little as $60 an hour. And if you specialize in workshops for your business or do group meetings up to 50 people we can absolutely accommodate it and make your event successful.
Adrienne: Now, do you have any kind of restrictions on the times, or days?
David: For the event space, it has to be after hours, because we open up our whole space and we transform the space. So for event space, we can do any weeknights or any weekends. So we're pretty flexible with it you know, I’m, I’m a very flexible general manager. I pretty much, I have my phone on 24/7 so, uh, I, I’m here to help grow local businesses so.
Attilio: And that's reasonable because if you're holding an event, most likely you're having people that are not, they’re probably at their job during the day, so weekends and evenings is probably the best time to hold an event if you’re trying to promote it or get people to show up. That works perfect!
David: Mmm hmm!
Adrienne: And then, like what are the office hours during the week?
David: They’re, great question, Adrienne. So office hours are Mondays through Friday, from 9-5 p.m. and that's when our receptionist is there, that's when I’m there usually helping out business owners you know, basically connecting folks. This is another great opportunity for business owners, not to only work in an office environment, but work with other, network, work with other like-minded entrepreneurs.
Attilio: Now are you guys going to be holding any networking events for all your subscribers?
David: Absolutely! We are going to be holding um, quarterly client appreciation events, uh, I’m also connecting with a lot of the local networking groups that are out there and inviting them down to hold their meetings at our location as well.
Attilio: Oh, yeah, like B&I, or—
David: Yup, B&I, ___, you know those kind of groups are, are starting to book appointments with us, to hold meetings at our space.
Attilio: Gotcha. Now, Adrienne, we know this is the number one, this is the number one script. What is the number one script, that we teach?
Attilio: It has one word.
Adrienne: Just pick up your phone, hello.
Attilio: And it's a one word, so here, here's what we teach about scripts. You've been in sales and marketing and when you get on the phone, and you're randomly chit-chatting, the conversation can go all over the place, in other weeds and you never really come to any conclusion or make money, correct?
Attilio: Hawaii we call it talking story. So we highly recommend that entrepreneurs get scripts for your type of business and more importantly hand them off to your staff. And one of the number one things is, that entrepreneurs make a big huge mistake on is they spend all this time and effort marketing to get the phone to ring and they're so darn busy that when that in-bound call comes in, it goes straight to voicemail. Well, hello folks, in today's, today's day of technology, I can Google 5 people that do what you do. I'm not even going to leave a voicemail, I’m going to hang up and call the next one. So again, what’s that most important word in that script again, Adrienne?
Attilio: And David can help you, with that professional, with the service that allows you to answer your phone!
Adrienne: Okay, so uh, you want to, okay, so, do you want to take a short break and then we'll come back? No?
Attilio: No, let's talk with Fred, we’ll take a break and then when we come back we'll ask more questions of David.
Attilio: And the MyGoCenter.
Adrienne: Okay, so we have uh, who is this that we have on the line?
Attilio: We have Fred!
Attilio: Fred, are you there?
Fred: I'm here!
Attilio: Alright, so, welcome, come on in! Thank you for coming to our radio show! So, Fred, you are uh, with the, now it's the ALS Association, Golden West Chapter, is that correct?
Fred: Right, yes.
Attilio: And you're calling—
Fred: We provide services to people with ALS uh, in the state of Hawaii and also through most of California.
Attilio: Alright. And the reason you’re calling is to talk about this really awesome event that you emailed to us and I replied back saying, you know what, this would be great to talk about on our radio show because we're all, always about giving back to the community. So tell us about this awesome event at the Royal Hawaiian Hotel!
Fred: So you have this uh, amazing uh heritage property uh, in Honolulu, the Royal Hawaiian Hotel which is celebrating its 90th anniversary uh, and it's having a gala and the ALS Association uh, in Hawaiian is the beneficiary of the proceeds from that event. So we're very excited to be part of really what's a historic event uh in the state.
Attilio: Wow! And, and for those people who, you know, ALS is a, is it, is it a.k.a. otherwise known as Lou Gehrig's disease?
Fred: Uh, it's uh, was known as Lou Gehrig's disease, now it's sort of known as, oh, that Ice Bucket Challenge. So, uh, um, but yes, uh, it’s most popularly, at least up until 2014 when the Ice Bucket Challenge happened, most people were familiar with Lou Gehrig's disease as a name but still very few people really understood what the devastation, the disease causes.
Attilio: Now, I’ve, I’m a documentary nut. When I was a little kid and all my friends were watching uh, Justice League and Super, uh, Superman, I, I watched documentaries and even to this day so I actually watched the documentary about uh, I think it was uh, just, it was an artist in the mainland, was on Netflix and just, he documented the whole process of when he first got the diagnosis, all the way towards the um, um, I think he's still alive towards the end of it, but it's a very, and then I, was there a um, a book written by like a Harvard professor about—
Fred: So the book that was probably the most popular book is Tuesdays with Maury. Uh, which documents the regular visits uh, between a person with ALS and actually uh, uh, um, a sports writer um, who, and it's really uh, a philosophical and spiritual journey that these two go on uh, just in terms of learning life's lessons. And kind of what comes when you’re faced with an uh, fatal neurodegenerative disease that causes you to lose the ability to, to move, to speak, to swallow and eventually to breathe. Over a 5-year period, your, your life comes into focus in a different way and so Tuesdays with Maury sort of uh, was a, a documentary of, of how, how to change your outlook on life um.
Attilio: Well, and then this uh, so this event uh, is going to be Friday, March 3rd at 6 p.m. Uh, where, where can they go to, where can people go to, to purchase a ticket to this event?
Fred: Uh, the, the fastest, easiest uh way is to go to www.alshawaii-rh90gala.org. So it's www.alshawaii-rh90gala.org. And that will take you go a page that tells you all you need to know about the event, how to buy tickets, uh, people should uh, uh, move quickly as uh, it's filling up uh which we're really excited about uh, it'll be all kinds of uh, um, Hawaiian entertainment uh, this is really a, a, kind of a trip down memory lane if you can image in Honolulu 90 years ago and the establishment of the Pink Lady on ___ Beach and all the entertainers uh, and everyone that's come through there since. Um, it's really going to be a very special night.
Adrienne: Now is there a way that our listeners could donate in case they can't make it on March 3rd?
Fred: Sure, so that same website that has all that information, we really appreciate people um giving to this cause, um 100% of the net proceeds from this event will be going to provide service to people in Hawaii with ALS um and so that same website, www.alshawaii-rh90gala.org uh, has a donation page there where um, people can donate any amount and know that 100% of the proceeds will benefit uh families with ALS in Hawaii.
Attilio: So if anybody out there, if you understand how this uh, how this works, is the disease, it's basically just you're being held captive in your body and um, that can be a pretty scary thing so if you're listening uh, please, let's go to the website, let's make a donation. It'd be a great date night! Great date night um, just to take, take people down memory lane. I think, I’ve been into the Royal Hawaiian and I’ve seen pictures on there, Shirley Temple! Actually stayed at this hotel back in eh day so this uh, this hotel has a lot of history. If you're coming by on the, uh, I don’t know, what was it? The ___ or what, you know one of those old ships and how people used to come to Hawaii back in the day in the steamships and you're coming around Diamond Head literally probably this would be the only hotel back in that day that was on that ___ Beach front that you could see. So a lot of history there. Well Fred—
Fred: It's an amazing, uh, hotel. Cheryl Williams is the general manager of, and she’s, she's a terrific supporter and really been leading the charge for this and that hotel even the ___ Beach has changed a lot uh, if you're sitting on a surfboard off shore uh, you, the Royal Hawaiian stands out uh, and it stands out in the history of the state and so we're, we're really proud and grateful to be part of this uh, amazing event and we hope to see everyone there.
Attilio: Alright, thank you, Fred!
Adrienne: Thank you, Fred. Alright, so make sure to go to that www.alshawaii-rh90gala.org.
Attilio: Hey, you know what, go to our website, www.teamlally.com, we'll have a link to it, make it super easy for you guys to get there and donate, participate! Make it a date night!
Adrienne: Alright, so we're going to take a short break but when we come back we have uh, more questions for David!
Adrienne: Stay with us!
[Music fades to commercials]
Announcer: It's the Team Lally real estate show. Here’s Adrienne and Atilio!
Adrienne: Welcome back and thanks for listening to the Team Lally real estate show, home of the guaranteed sold program or we'll buy it. I'm Adrienne—
Attilio: And I'm John Travolta.
Adrienne: And if you have any questions you can reach us at 799-9596 or check us out on the web at www.teamlally.com.
Attilio: Man I was waiting for that—(singing). You know how they have the high voices, the Beejies?
Adrienne: Mmm hmm. Yeah.
Attilio: I always wait for that part but we, we come back and we've got to do the show. Bummer. Alright, back to the show!
Adrienne: Back to the show!
Attilio: Uh, so we have uh, more questions?
Adrienne: Yes, so we have uh David Do from MyGoCenter. He's the general manager. And uh, they just recently officially opened for the local entrepreneurs—
Attilio: Local entrepreneurs.
Adrienne: And want-repreneurs.
Attilio: Big, small, medium-size, even, even large existing businesses that necessarily don't have a nice place to meet and, and what I was hearing was uh, they’re also utilizing you guys too, right?
David: Yes, they are! Yeah. Even large business, yup!
Adrienne: Well especially because the location right? It's like on the west side and you know maybe their main office is in town and then they use your location as their second, second space, like a drop in space.
Attilio: You guys, you guys hit the niche, niche right on the bull’s eye because we look for other spaces, we're in the James Campbell building. Zero, zero conference rooms available. Outside of our conference room for, for people that want to meet, and so you guys are prefect because you guys are a stone throw right across from the James—let's talk about your location, give local kind directions.
David: Sure, absolutely! So we are right in the heart of Kapolei um in uh, Kapolei shopping center if you know where Safeway is. All the way in the left hand side, you’ve got H&R Block, you've got ___ Printing and you've got the new ___ fitness. We're right between the print shop and ___ fitness. For those of you that know ___ Chinese Restaurant, ___ Pancake house, we're right there in that little corner.
Adrienne: So easy, easy to find.
Attilio: And uh, they've got the, I guess, no yeah! It's right in front of your guys' location, you have those 15 minute, two 15-minute parking stalls so you can zip in and zip out if you want to check it out. And then uh, what was, yeah what was, there was something else I was going to talk about in that location. Never mind, I’ll remember later.
Adrienne: Well uh one of the interesting things that we learned during the break about what really differentiates MyGoCenter. Let's, let's dive into that a little.
Attilio: Your retail location versus an office interior location.
David: Absolutely! So, my partners and I decided that we were going to differentiate ourselves by putting ourselves, putting our office environment in a retail space rather than a traditional office space, maybe in a downtown where you’ve got to go through parking, you’ve got to go up elevators and try to find the office building. We want to make it easy for professionals that are on the go to easily drop in, come in, do what you've got to do, have your meeting, and leave or come by, pick up your mail, you know, do what you've got to do, drop in, work and get out of there. That's why Starbucks and coffee shops are so popular nowadays. Because it's convenient, there's an abundant amount of parking, it's free usually and we want to offer that same exact experience uh, in a business environment.
Attilio: Yeah, and you guys are right next to ___ Printing, by the way uh, Deacon Raoul, he's with my church, he's the owner of that place and he prints all of the Catholic Church bulletins. And he's got a full copy center! So if you meet there and y you’re like oh shoot, I don't have enough of this presentation, one extra person showed up, you run next door, boom!
David: Yes, we've already started partnering with him, we're sending business his way and people that currently go to his business are coming our way so it's a really good win-win scenario for both businesses.
Adrienne: So, so David, what kind of plans do you have for expansion of these MyGoCenters?
David: Um, the plan is we, we are planning on expanding thorough the island. Um, we're looking, we're already actively looking for another location, we're looking for uh, a larger space in Kapolei in the second city because of the rate that, businesses are growing. I’m starting to meet so many entrepreneurs in west Oahu that work from home, that work in a coffee shop, that needs our space and as we fill up this particular space we're going to naturally need a second location. And then around the island, people are always traveling around the island, needing a different place to go and meet clients. We're eventually going to have 4-5 locations on Oahu, for professionals on the go to be able to utilize our spaces.
Adrienne: So, how does that work with the membership. If you’re a member of one space can you use any of the locations?
Attilio: Can you do a drop in?
David: Yeah, absolutely! You can, you can actually do a drop in and we have various different memberships at different levels that uh, there’s levels where you can have all access. You know how like some gym memberships you can either have your home, home one or the unlimited where you can go to all of our locations. So we do have that plan in place and we plan to grow that big in the next 1-2 years.
Adrienne: Oh, wow!
Attilio: You know, is there like after-hours access? For members or?
David: There are after-hours access for the events. Like for the event space, for booking after hours, um, absolutely.
Attilio: So, MyGoCenter, you, this is, this is exciting because it's kind of like in the beginning you know, maybe you're like—
Adrienne: The growth phase.
Attilio: You're like the first Uber! The first Uber, Uber driver and we're going to say, hey, we knew David way back when and uh, the other benefits I see too for people that are subscribing, let's say that whatever type of business that you have, you need another, another professional to help you with this particular client, through the networking process you could probably say, hey! Uh, for us to finalize this paperwork, let's go ahead and have an attorney review it, and by the way, here’s the attorney I work with and he works out of my same office. And by the way, for the financing for this deal you’re putting together, I don't know, here's a loan officer or broker that uh, mortgage broker that I’m working with.
David: Yeah, I’m glad you bring that up because during, you know, during the years that I’ve been in this industry, helping a lot of clients, I as a general manager take responsibility for making those connections to help my clients grow their business. So uh, this is a model that has been proven, it worked for a lot of small businesses, medium and large businesses and uh, we just want to have that environment to promote it! And help our local entrepreneurs here in west Oahu and really all of Hawaii. To do business, grow their business and help the economy grow.
Attilio: Well we love the fact that you guys are in Kapolei because I think a lot of quality of uh, life choices are being made by local entrepreneurs. They're sick and tired of sitting in that traffic going into downtown Honolulu. Uh, we've got the, you know, we've got uh, Family Court, we've got Costco, what else do you need? You can, you can uh take care of your family, you’ve got the uh, visitation for your kids and they can go get a 55-gallon drum of peanut butter.
Attilio: You know, all in one, all in one area so, I’m glad you’re helping us build our community on the west side and helping people live and work and play in Kapolei.
Adrienne: Okay, well David, thank you so much for being our guest today. If our listeners want to find out more, or sign up for a membership, what would be the best way to do that?
David: Absolutely, they can easily visit our website at www.mygocenter.com. That’s m-y-g-o-c-e-n-t-e-r dot com. Or they can call our office as 215-0600. Once again 215-0600 and we can absolutely help them get their business started
Adrienne: Okay, thanks, thank you so much!
Attilio: I imagine when you call that number they're going to say, hello!
Attilio: How can we help you?
Adrienne: Won't go to voicemail. Okay, so um, I think we've got Janice on the line to talk about her uh, drafting or permit, her permit tip of the week.
Attilio: Hi, Janice! Hi!
Janice: Hi, Attilio, hi, Adrienne!
Attilio: Real quick, we've got about a minute or two left. What’s your permit tip of the week?
Janice: Okay! Well, this is a tip for people wanting to do an AVU. Um, many people are not aware of this but if you have an existing space in your home that's already permitted, like the home I’m at right now for preliminary site visit, you can actually have it reviewed for conversion to an AVU, even if it is more than 800 square feet, which is the average size maximum allowed for an AVU and it'll get reviewed on a case-by-case basis.
Attilio: Wow, in the words of ___, I didn't know that.
Janice: But it has to have already been a permitted area.
Adrienne: Alright, so thank you, Janice.
Attilio: Thanks, Janice! Alright, next up—
Adrienne: Wait, wait! But you, if you have more questions on AVUs or permits you can reach Janice at 206-7107. Or www.dreamhousedrafting.com.
Attilio: That's www.dreamhousedrafting.com!
Adrienne: Okay, so we have Brooks on the line to talk about a coming soon property.
Attilio: Brooks, are you there?
Brooks: Yes, I am! Hi, you guys!
Brooks: The coming soon property I want to highlight today is for those who love location. Location, location, location! The big real estate rule! And this one is, is ___ Valley, so for those who don't recognize that, ___ Valley is just right up the street from downtown Honolulu, it's right off of ___ Highway. And it is just, this tranquil valley nestled right in, in between lots of valleys so this, there’s a couple of build sites on each side and the view to downtown is awesome from this property, it's an older home, it's got a lot of character. It was a family home, and they're working on it to get it spruced up for market uh, it's just, you know, attorney, doctor, uh, business person that needs to roll out of bed and go down to their office in 5 minutes. This is the perfect spot for them! So uh going live in a couple weeks and uh look forward to having this home on the market.
Attilio: Brooks, you remember that, you remember that song from ___ I think it was ___ Santo, she was the meanest ___ in ___ valley. He drove a Pinto!
Brooks: I remember the Pinto!
Brooks: Boy, talk about dating!
Attilio: Hopefully it’s not in ___ Valley anymore. But it's a nice place to live. Thanks, Brooks!
Brooks: It really is. Thank you guys!
Adrienne: Alright, so if uh, you want to find out about any of our coming soon inventory, you can simply give our buyer hotline a call and one of our awesome buyer agents will be happy to help you! You can reach tem at 234-4421, that's 234-4421.
Attilio: Hey, we want to talk to you about our career in real estate.
Adrienne: Now everyone's perception of real estate is what we see on TV.
Attilio: Well that's not real! We've learned that even reality TV is produced.
Adrienne: We're everyday people providing exceptional levels of service!
Attilio: And we're always looking for superstars!
Adrienne: Please RSVP at www.teamlally.com/careernights.
Attilio: You're going to learn how to get started, aspects of the industry, and how to succeed.
Adrienne: So, we hope to see you at our next career night which is March 6th.
Attilio: Is it?
Adrienne: March 6th.
Attilio: You bet money on that?
Adrienne: I, I would!
Attilio: You know what, forget that! Go to our website, www.teamlally.com, click under the drop down, careers. Events.
Adrienne: Yes, alright. Well thank you for listening and thank you to our sponsors!
Attilio: Jody Tonga and Derek Tonga with Pacific Rim Mortgage!
Adrienne: Bradley Mariame of AllState Insurance!
Attilio: Nathan Baker with Pillar to Post Home Inspections!
Adrienne: Ben and Tony Mamoon of Triple A Roofers Hawaii!
Attilio: Janice Myrland with Dream House Drafting!
Adrienne: John Speed of Kilauea Pest Control!
Attilio: Duke Kimhan with Hawaii Pacific Property Management!
Adrienne: John Minard of ___ Plumbing!
Attilio: Thomas Patterson with Patterson Land Surveying!
Adrienne: Myron Kamihara of Kamihara Law!
Attilio: I'm losing my breath! If you want to get ahold of any of our sponsors just go to www.teamlally.com!
Adrienne: We want to give a big thank you to Steven, and, and David here in the studio today!
Attilio: From MyGoCenter! Chi-hoo!
Adrienne: Make sure to tune in next week, we'll have an awesome guest talking about something that'll change your life—
Attilio: Forever! This is the Team Leally real estate show, home of the guaranteed
Adrienne and Attilio: SOLD PROGRAM!
Adrienne: If we can't sell your home at the agreed upon price and your time frame, we'll have it bought for cash!
Adrienne and Attilio: THANKS AND ALOHA!